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Troubleshooting

Common issues and what to check first.

Analysis won't run / fails immediately: confirm every construct in the model has at least one indicator assigned, and that the dataset attached to the model actually contains those indicator columns.

A model doesn't converge: this is usually a specification issue rather than a bug -- try a construct with too few indicators, a very small sample relative to model complexity, or near-perfect collinearity between indicators.

A professional feature appears locked: check Settings > License -- features beyond the core trial set require an active license (see the Pricing page for the exact trial/full split).

For anything not covered here, use the Contact page -- describe what you were doing, what you expected, and what happened instead.